General mail failure. quit microsoft excel restart the mail system 2013 free download.I receive a “General mail error” in Microsoft Excel 2013
Question Info.general mail failure. quit microsoft excel, restart the mail system and try again
Jan 10, · General mail failure. Quit Microsoft Excel, restart the mail system, and try again. This issue occurs after you install MS Description of the security update for Excel December 13, (KB). Mar 26, · Find answers to general mail failure. quit microsoft excel, restart the mail system and try again from the expert community at Experts Exchange Pricing Teams Resources Try for free Log In Where the World’s Best Solve IT Problems. Jul 22, · Quit Microsoft Excel, restart the mail system, and try again.” I’ve restarted everything several times and it’s still not working. Both Word and Power Point work exactly like they are supposed to, but of course the one program I need to work is not.
General mail failure. quit microsoft excel restart the mail system 2013 free download.I receive a “General mail error” in Microsoft Excel – Microsoft Community
Mar 26, · Find answers to general mail failure. quit microsoft excel, restart the mail system and try again from the expert community at Experts Exchange Pricing Teams Resources Try for free Log In Where the World’s Best Solve IT Problems. Dec 11, · Solution: general mail failure. quit microsoft excel, restart the mail system and try again. If you haven’t already, try a detect and repair from within Excel. If it doesn’t work, then consider reinstall of Office. Sep 22, · Now, I get a message (after clicking Send As Attachment) that says: General Mail Failure. Quit Microsoft Excel, restart the mail system, and try again.” And doing so does not solve the problem. How do I reconnect Excel to Thunderbird? I suspect somehow they got disconnected. Thanks for any help you can give!
January 10, 2017, update for Excel 2013 (KB3141475)
Improvements and fixes
Outlook needs to be shutdown to send mail through an app – Spiceworks
Get email updates
Excel General Mail Failure!!!!!!!!!!!!!!!!!!!!!!
User is in the accounting software 3rd party application and goes to send an invoice via email. The program creates the message and if Outlook is open, fails to send. If Outlook is closed, the message pops up as it should, but of course won’t send until Outlook is open again otherwise it just sits in the outbox.
User is in Microsoft Excel and goes to share the document via email. If Outlook is opened, the send fails and an error message pops up telling the user to close and re-open outlook. If Outlook is closed, no problem. Message is created but user needs to open Outlook to send it.
Windows Server SBS in typical role. GPO problem? Nothing but the standard GPO’s and a couple of custom GPO’s to lockout failed authentication and map network drives and printers.
Marari Network Solutions is an IT service provider. Detect and repair shows no faults. This affects multiple machines running Windows 8 and Windows 7, Office , and Office If it were localized to one single machine, I would tend to agree. Thank you, though.
It is a good suggestion. Also, have you contacted the vendor for the third party software? Eventvwr App logs say anything? If Outlook is left closed, the mail is created. If Outlook is re-opened, the same error occurs. There are no add-ins to disable, but to play safe, I disabled AVG protection on the workstation for 10 minutes to try and replicate the problem.
Antivirus is not the culprit in this case. I had something similar with my accounts package automatically sending invoices via PDF documents and thought that it needed outlook open to send but in the end it was a configuration error. Excel spreadsheet is created absolving the accounting program from fault – that works as expected.
If Outlook is open, wait an obnoxiously long time for the failure message in a previous post. In this case, Outlook is used to send the message. There is a ”small’ internally allowed range for certain ‘unauthenticated’ devices like multifunction printers for example to send email through the exchange server, but in this case it’s not applicable. No add-ins at all. Also, this has been happening all the time since the or since updates? Eventvwr gives the same error for this crash?
I have seen something similar awhile ago but it was office and I wonder if they MS ever fixed it. In a bit OS with 32 bit install of Office the right click and “send to email” function pooped out but if you saved the file, opened a new email and attached everything would be golden. Opening Excel, creating a new spreadsheet and just typing in a few lines of garbage, then going through aforementioned process works just fine. IF the export of the data from the accounting program is NOT SAVED, and just the excel spreadsheet is shared without a reference file to go with it , the problem occurs.
Yes, updates were applied Patch Tuesday. I guess uninstall them and beta test the patches, find out which one is the culprit oddly it will not be an MS Office update. Are there two versions of Outlook installed on the PC in question?
If so, see this link for the solution:. Update from my end. For us it was a security context issue. Our financial software was being run with elevated priviledges for compatibility reasons, so this spawned Excel in the same security context “Run As Administrator”. Outlook was being run in the users regular security context and this broke the communication between the two. When Outlook is not running Excel spawns Outlook in an elevated context so works as expected.
Whilst it’s not an ideal solution security wise running Outlook in the elevated context has resolved the issue for us. We’ve explained the problems with this to our user and she will be extra diligent. I have a similar issue with a user and may have found a fix for it. No guarantees though as it’s a recent fix and I’m still letting it burn in. Setup: User with Office 32 bit on Win7 64 system. She has an accounting app that generates a report in Excel format, then tries to send it from Excel.
Excel then coughs up a “general mail failure” message. She can save the file off to her system, launch a new email, attach the file, and it works fine. DLL and give yourself modify rights to the file, assuming you’re logged into the system as you. If you’re logged in as the user, give them the modify rights instead. You should be able to run it as the user and that seemed to work well for me, but if you want to be safe and have fun at the same time, run it as admin.
There won’t be any dialog window or GUI, so you’ll just have to trust that it ran. Testing: I just did this yesterday for my user, so it hasn’t had a lot of time to burn in, but the preliminary results look good. I did dozens of file sends through Excel yesterday and all went through flawlessly, whereas before it would fail every time. If the user still looks good after a full day of frequent use I’ll consider it a home run.
As an added bonus, it looks like it may have fixed another issue the user was having. We’re primarily a laptop environment so users can take their equipment with them to meetings.
That means a lot of switching from the wired to wireless networks, which seems to trip up Outlook quite a bit. Outlook should just grab the Windows credentials, but it still crabbed a lot and asked for the user to type the credentials in and even though would still grumble that it couldn’t reach the Exchange server.
I’ve rolled out this fix to a couple of other users who were also having that issue and, so far, it’s taken care of it for them.
To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Microsoft Office and Same issue. Example one: User is in the accounting software 3rd party application and goes to send an invoice via email. Example two: User is in Microsoft Excel and goes to share the document via email. Any help is appreciated. Popular Topics in Microsoft Office.
Spiceworks Help Desk. The help desk software for IT. Track users’ IT needs, easily, and with only the features you need. Learn More ». Pure Capsaicin. Verify your account to enable IT peers to see that you are a professional. Thai Pepper. Did you try disabling add-ins? Specific Error is: General mail failure. Quit Microsoft Excel, restart the mail system and try again. In this case, the third party vendor would be Microsoft. Basically, the steps are: 1. Export the accounting data from the accounting program to Excel.
Excel spreadsheet is created absolving the accounting program from fault – that works as expected 3. If Outlook is closed, the created email pops up straight away. Further to this Generation Bleach wrote: I have seen something similar awhile ago but it was office and I wonder if they MS ever fixed it.
Edward Nov 15, at UTC. Now it’s working on some, and not others Time to compare machine and compare updates. Daniel Oct 3, at UTC. Did you ever find a resolution to this issue? One of my users is experiencing the same issue. An Evil Penguin This person is a verified professional. One of mine has started having exactly this over the last few days. Hi Guys, Update from my end. Hope this helps! Hennepin This person is a verified professional.